Our promise for Trove items(Armor, Weapon, Mounts) sending is in 8 mins-24 hours. Fill in your character name(in game name) and your contact way when you place an order. After you pay, please contact with our online support, we will arrange a face to face trade with you or mail to you in game. If you have any questions about Trove Order, you can see the FAQ first. If your questions are not included in FAQ page, just contact our live chat.