Here at R4PG.com, we have just learned that some players are having trouble playing the game. This goes for those who are trying to set up their game and even those who are just trying to play!

 

The problem is that players are not getting the unlock code sent to them via email.

The thing is it is being reported that only people who use Hotmail and Outlook are being affected and this is because there is an issue with them, not the Path Of Exile servers or anything like that so do not worry.

 

Over at the forums, they have said that this is an issue they know of and if anyone who is not using one of those email providers is still having issues that they need to email support@grindinggear.com and they will take care of it for them.

 

So send them an email if you cannot get into the game and as we understand they will work with you to get you in.